Any questions?
We answer any questions you may have about
Click on the following LINK and discover all our offer for your business. Choose the proposal best suited to your needs and fill in the request form to be contacted by our staff.
The priority card can be requested after a minimum of 10 rentals during the current year. To issue a priority card please send an e-mail to business@sbc.it indicating name, surname, address, tax code and possibly VAT number and client code in order to verify the number of rentals in our systems.
Yes, to subscribe a free agreement you need to forward an e-mail to business@sbc.it, indicating in the object "Business Agreement".
Sicily by Car is widespread all over Italy in all national airports, inside the terminals in most cities, artistic sites and touristic places. Please, visit our website www.sicilybycar.it for a full list.
Sicily by Car fleet offers a wide choice of vehicles, all freshly registered, divided by categories, diesel and/or petrol, manual or automatic transmission, 9 seater minivans, 100% electric cars. The whole fleet and all the different categories can be checked on our website www.sicilybycar.it
Yes, through the "SBC Abroad" section visible in the menu and in the top page of our website: www.sicilybycar.it
Yes, prepaying on-line gives you the right to have a discount of 10% upon the basic rate, without taxes and VAT, compared to the rates at the desk.
To rent with Sicily by Car you must have a Mastercard/Visa/ American Express credit card under th main driver's name. Debit cards are also accepted, but please check the dedicated page "debit card". No cash or cheque payments accepted.
After 26 days of rental Sicily by Car suggests a monthly rate or long term solution (12 months or longer). Please check what suits best for you in the homepage.
It depends on the rental rate you have selected. Rentals up to 26 days have unlimited mileage.For rentals exceeding 27 days and in case of monthly rate rentals the mileage is always limited.For each extra km you will pay an extra cost as per following rental condition.
Sicily by Car offers the possibility to rent a car with multi-monthly rate up to 12 months; visit the 'PLURIMENSILE' section on the menu.
Inside the log in area you will find the "retrieve password" button
Customer Service Area
If the vehicle is returned full tank and with no damage, the deposit will be unblocked immediately.
We suggest you to pay for it immediately. Only if the Client does not qualify as a consumer pursuant to Art. 3, para. 1, letter a) of Legislative Decree no. 206 of 6 September 2005 (the so-called Consumer Code), he/she will be required to pay a fee of € 50.00 + VAT for additional services relating to fines, tolls, parking and any sanctions or charges imposed by authorities, bodies, concessionaires in relation to the circulation of the vehicle; this fee will be paid by charging the credit card.
You can get the whole documentation directly on our website in the dedicated section, or by sending an e-mail to prenotazioni@sbc.it or by dialling 800334440 / 0916390111
It is the expenses that our company paid in order to let the Authorities re-notify the fine under your name and address. The Client shall be notified of all fines and breaches of the Highway Code as well as non-payment of highway tolls and/or parking tickets occurring during the rental period. Furthermore, only if the Client does not qualify as a consumer pursuant to Art. 3, para. 1, letter a) of Legislative Decree no. 206 of 6 September 2005 (the so-called Consumer Code), he/she will be required to pay a fee of € 50.00 + VAT for additional services relating to fines, tolls, parking and any sanctions or charges imposed by authorities, bodies, concessionaires in relation to the circulation of the vehicle; this fee will be paid by charging the credit card
Wait for the re-notification to be forwarded to your address and follow the instructions. For further details please contact the Authority.
Yes, it is, but remember to provide with your e-mail address at the collection.
Yes, remember to provide with VAT number and e-mail address at the collection.
Remember you have 59 minute tolerance. For further info check our rental conditions
Booking area
- a valid driving license (held for at least 1/3 years depending on the vehicle category. Digital licenses will not be accepted;
- a valid ID document (Identity Card or Passport;
- a credit/debit/prepaid card for the security deposit;
For any further information consult our t&c
We just confirm the category, but not the model.
If you provided with your flight number while booking and a mobile phone number, the representatives and the desk will check your flight and keep the car. In the event of a collection after the closing time the customer must pay an overtime fee. If you did not provide with any flight number and the customer does not inform about the flight delay, the vehicle will be considered free after 2 hours
Any rental extension must be managed by the rental office, which will calculate the new cost
If the customer gets a fine during his/her rental and pays for it, he/she must leave the receipt at the desk at the drop off of the vehicle